Organizational Effectiveness
With a strong track record in the cultural sector, TCI has the skills and experience to undertake a range of specialized projects to improve organizational effectiveness including Board governance. Typically, these projects will involve a variety of tasks, especially working with the Board and staff to understand the dynamics of the organization and how well it serves its customers or client base. Projects typically include:
- review of background organizational plans and policies
- Board interviews and surveys
- confidential staff surveys
- staff and/or Board facilitation
- community surveys
- use of technology
- service delivery reviews
- organizational redesign and restructuring